We're here for you!

Let us know how we can make your shopping experience easier! Have a question about a material or fit? Looking for a specific product? Let us help! We are committed to answering questions as fast as possible, and you'll always find a friendly voice on the other end of the line—or the email!

Hours of Operation: M-F 10AM-6PM, Mountain Time

Phone: Toll-free: 1-877-TNF-BRECK (863-2732)

Email: info@breckgear.com

Store address: 322 South Main Street, Breckenridge

Mailing Address (US Postal Service Mail only): PO Box 5590, Breckenridge, Colorado 80424

Order Tracking: To track your order, please have your login information with you and click here . If you did not set up an account with us when you placed your order, please email info@breckgear.com and let us know your order number. Or, simply reply to your confirmation email received when you placed your order.

Shipping: We use FedEx to ship all our orders. Sorry, we cannot ship outside the United States or to PO Boxes. Orders over $50 ship free using FedEx Ground Home Delivery. If you would like your orders shipped faster (at extra cost), please contact us immediately after you place your order and we can upgrade your shipping.

Returns and Exchanges: We make it easy to return or exchange items from our store. Get more information here.

Have a warranty issue: Call The North Face at 1-800-447-2333 for help.

Any other questions, you came to the right place: 1-877-TNF-BRECK or info@breckgear.com